Product example

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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

1. Made-to-Order & Custom Jewelry

Certain products, including wedding rings and customized jewelry, are made-to-order and handcrafted specifically for each customer.

Custom or made-to-order items include:

• Wedding rings

• Engagement rings

• Jewelry produced after order placement

• Items made in a selected size, metal, stone, or design

• Personalized or engraved jewelry

• Bespoke or specially requested designs

Due to the custom-made nature of these products:

• The 14-day cancellation right does not apply

• Orders cannot be cancelled once production has started

• Made-to-order and customized jewelry is final sale

• Such items cannot be returned or refunded once production has begun

This policy complies with Consumer Contracts Regulations – Custom-Made Goods Exemption.

2. Deposit Requirement (Mandatory for Made-to-Order Items)

All made-to-order and customized jewelry requires a 30% deposit before production begins.

• Production will not start without receiving the deposit

• The deposit confirms the order and reserves materials and labor

• The 30% deposit is non-refundable under any circumstances, including:

  • Change of mind

  • Wedding cancellation or postponement

  • Personal reasons unrelated to manufacturing defects

3. Pricing, Estimates & Final Weight Disclosure

Pricing for made-to-order jewelry is indicative due to the handcrafted process.

Important:

• Final price may differ from the initially quoted or displayed price

• Prices may vary depending on:

  • Ring size or dimensions

  • Final metal weight

  • Design complexity

  • Material and stone requirements

The final weight of the jewelry item is known only after the product has been fully manufactured.

Any weight or price provided before production is an estimate only.

By placing an order, the customer acknowledges that the final product weight and final price can only be confirmed after completion of the item.

4. Production Time

Standard production time for made-to-order jewelry is approximately 4–6 weeks from:

• Order confirmation, and

• Receipt of the required deposit

Production timelines are estimates and may vary depending on design complexity, materials, or workload.