Privacy Policy
At ilonagold.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.
Information We Collect
When you use our website, we may collect the following information:
Personal Information
Full name
Billing and shipping address
Email address
Phone number
Payment-related information (processed securely by third-party providers)
Automatically Collected Information
IP address
Browser type and device information
Pages visited and interactions with the website
This information helps us improve our website and services.
How We Use Your Information
We use your personal data to:
Process and fulfill orders
Communicate with you regarding your order or inquiries
Provide customer support
Comply with legal and regulatory obligations
Improve website functionality and user experience
We do not sell, rent, or trade your personal data to third parties.
Payments
Payments made on ilonagold.com are processed securely by third-party payment providers (such as Stripe).
We do not store or have access to your full payment card details.
Sharing Your Information
We may share your information only when necessary:
With payment processors and shipping providers to fulfill your order
When required by law or legal authorities
All third parties are required to handle your data securely and in compliance with applicable laws.
Data Retention
We retain your personal data only for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal, accounting, or regulatory requirements
Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent where applicable
Object to certain data processing activities
To exercise your rights, please contact us using the details below.
Data Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
Cookies
ilonagold.com uses cookies to ensure proper website functionality and improve user experience.
You can manage or disable cookies through your browser settings.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page and become effective immediately upon publication.
Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: info@ilonagold.com
Phone: +44 7702 539075